FAQ

How long will it take for my order to ship?

While I usually ship most orders within the same week, some orders may take a while to get shipped as we are making glosses as they are ordered! Thank you for your patience! Right now, as of November 2021, the website is only available to shop pre-orders, so this means shipping could take a month.

DISCLAIMER: I do ship with USPS, and they are experiencing any delays they experience could affect how long it takes for you to receive your order! Once I ship your order, I can not control how fast it gets delivered to you. The usual is 2-4 days, but please keep this in mind.Thank you! 

Can I return my products /get my money back if I don't like them?

We do not allow returns on any product. However, to see if you may be eligible for a refund, contact us through the website or email us at dollbabycreationz@gmail.com. REFUNDS ARE NOT GUARANTEED. 

What if I live in the same city? Do I have to pay for shipping? 

If you would like to set up an in-person order (pickup), please email us;

dollbabycreationz@gmail.com

We do reserve the right to decline your in-person order request. An email does not confirm your in-person order. Thanks!

If you have any questions that weren't answered here, please feel free to contact us through the website or through email: dollbabycreationz@gmail.com

Happy shopping! :)